The CenterStone workflow engine provides a flexible, scalable solution for mapping and automating complex business processes. Companies can automate data routing, escalations and approvals in areas such as work orders, lease notifications, service requests and move management.

CenterStone’s workflow automation tools allow users to define and automate these tasks through a user-defined flow of triggers, branches, “if-then” scenarios, notifications and approvals. Because of the workflow engine’s flexibility, the Manhattan Professional Services team can work with you to map tasks and approvals to your organizations’ unique processes and industry best practices. By replacing traditional manual procedures with automated notification and approval processes in areas such as work orders, purchasing, lease expirations, move management, project management and service requests, organizations can:

• Improve efficiency
• Intelligently route request forms (i.e., space, moves, service, etc.) to the proper groups for execution
• Reduce errors and costs
• Provide executive decision support
• Enhance integration with other systems of record